Contact us
Our team is happy to answer any question about ordering and shipping
Contact channels are coming soon — you can sign up in the meantime.
Ready to start? Create your free account.Create free accountFAQ
How do I start?
Sign up and click the link in your email: your customer code is activated automatically. Then top up your wallet. (If the code you asked for is taken or invalid, our team will contact you.)
What is the customer code?
It is written on parcels sent to our China warehouse so we can match them to your account.
How do I pay?
Top up your in-app wallet; charges are deducted from it and every entry is in your history.
Where can I track parcels?
Log in and open "My parcels" to see status from warehouse to Thailand.